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The Art of Etiquette: Our Philosophy

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Susie is an internationally recognized etiquette expert with over 25 years of experience in the field. She is the founder and director of the Susie Wilson Finishing School Of Etiquette School of Australia, New Zealand and she has been featured in numerous media outlets,  and breakfast TV Shows. Susie's expertise in manners and social graces has helped countless individuals improve their communication skills, build their confidence, and achieve their personal and professional goals.

Here are some of Susie's accomplishments:

* She has taught etiquette to thousands of people from all walks of life, including celebrities, politicians, and business leaders.
* She has developed and delivered custom etiquette training programs for a variety of organisations, including Miss World NZ, and Australia, and non-profit organisations.
* She is an author of etiquette, including 'The Etiquette Age' and 'The Social Skills For GenZ.'
* She is a frequent speaker at conferences and events on etiquette and communication.

Susie is passionate about helping others learn the art of etiquette. She believes that good manners are essential for success in all areas of life. She is committed to providing her clients with the knowledge and skills they need to make a positive impression and achieve their goals.

In addition to her work as an etiquette expert, Susie is also a Registered Nurse.

Why Choose Us

An Empowering Approach to Etiquette Education

Etiquette Education

International Authority on Business Etiquette and Cultural Policies

Quote: "Cultural intelligence is the key to successful global interactions."

Hi there, I'm Susie an international leader and authority on business etiquette and cultural policies. Today, I would like to share with you a quote that lies at the heart of my work and expertise: "Cultural intelligence is the key to successful global interactions."

This quote emphasizes the importance of understanding and appreciating different cultures when engaging with people from around the world. In today's globalized business landscape, having cultural intelligence is a crucial skill that can make or break deals, partnerships, and even personal relationships.

So, what exactly is cultural intelligence? It goes beyond simply respecting diverse customs and traditions. Cultural intelligence encompasses possessing knowledge, skills, and attitudes that allow us to effectively navigate and adapt to different cultural settings.

When we interact with individuals from diverse backgrounds, cultural intelligence enables us to communicate effectively, understand subtle nuances, and build trust. It helps us see beyond our perspectives, biases, and assumptions, allowing for deeper connections and more meaningful collaborations.

In the business world, cultural intelligence is especially invaluable. It enables us to develop strong international partnerships, negotiate successfully, and build lasting relationships. By demonstrating respect for different cultural norms and customs, we bridge gaps and create shared understanding.

One of the most powerful applications of cultural intelligence is in promoting diversity and inclusion within organizations. This quote reminds us that cultural intelligence should not be limited to our interactions with clients or partners abroad, but also within our teams. By embracing diversity and fostering cultural intelligence, we create a work environment that not only attracts the best talent but also encourages innovation and creativity.

So, how can we develop cultural intelligence? It starts with curiosity and a genuine desire to learn about other cultures. Listening, observing, and asking questions are essential.


Educating ourselves about different cultural norms, values, and business practices allows us to adapt our behaviours and communication styles accordingly. We must also be aware of our own cultural biases and be open to challenging them. Cultivating empathy and respect for different perspectives is key to building trust and rapport across cultures.

 Cultural intelligence is the key to successful global interactions. It allows us to bridge cultural gaps, foster meaningful connections, and thrive in our increasingly interconnected world. By developing cultural intelligence, not only do we enhance our business acumen, but we also become more compassionate and empathetic individuals.

Thank you for joining me today. I hope this quote and the insights shared here inspire you to cultivate your own cultural intelligence, both in your personal and professional life.



Susie Wilson Etiquette Expert

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